Monday, September 28, 2009

Continued:Passenger assigned to unusable seat given another one before departure: Tiger Airways

Continued:How can? Seat with no cushion assigned to me on Tiger Airways plane
STOMP Report:
Posted on 23 Sep 2009

Tiger Airways says the passenger who was assigned an unusable seat had been given another one before its flight departed.

This came in after a STOMPer wrote in to STOMP, saying that she and her elderly parents were assigned to a seat with no cushions to sit on during a Tiger Airways flight.

A Tiger Airways Singapore spokesperson said:

"The affected passenger was allocated a seat that was rendered unusable immediately prior to her flight.

"The cabin crew member who attended to her secured another seat before the flight departed.

"As the flight was full, the passenger could not be seated together with her two relatives.

"We have contacted the passenger to offer our apology for the inconvenience caused."

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